961 N. Main Street Phone: 419-529-3949 Mansfield, OH 44903 Fax: 419-529-8484 Email: firstname.lastname@example.org
If Waterline Technology shipped your product for your online purchase it will administer the return goods policy.
This policy does not affect your standard 12 month manufacturing warranty for defects in materials or workmanship in effect for most all of the products offered for sale on this on line store.
Waterline Technology is a distribution center for this store and supports a 30 day no questions asked return policy for any product purchase that you return that is:
1. Still in original received carton
2. All product components received complete (no missing parts)
3. Original product packaging unopened
4. Never installed
5. Product returned via UPS or similar service
NOTE: If product includes a replacement cartridge or original cartridge for a drinking water system the sanitary seal must be intact and shown to never have been opened.
A. Do to the nature of this product no returns will be accepted if these products have been compromised by the act of opening the sanitary seal.
B. Under no circumstance can an Everpure Drinking Water System or cartridge be returned if the product has been installed or not in original packaging.
Please print and complete the section below to insure your product return is properly credited to your account.
Internet Return Request Form
Day time phone______________Home Phone________________________
Invoice Number______________________ email:_____________________________
Reason for return:_____________________________________________________________________
Upon receipt Waterline will inspect the product(s) and if determined to comply with this return policy will instruct the on line coordinator MWRC to process a credit for your purchase. If your product return request is denied, an email will be sent to you explaining the reason for the denial. Products returned that are denied credit will only be returned if you make arrangements to pay for the return or issue a call tag for the product. Waterline will not be responsible for the shipping charges to return products that are denied under this returns goods policy.
All products must be returned to the Waterline Technology, 961 N. Main Street, ste 102, Mansfield, OH 44903. Shipping charges are your responsibility and Waterline will not accept collect shipments for any return.